We recommend using Guided Access Mode to lock your iPad so your visitors don't accidentally exit or close the Welkio Access app. Keeping the app open will help speed up sign in for your guests and deliveries. 

For more information about Guided Access Mode, you can visit Apple's support page.

Setting up Guided Access on your iPad

  • On your iPad, go to Settings. Then select General and Accessibility.
  • Within Accessibility scroll down and tap on Guided Access.
  • Turn on Guided Access and Accessibility Shortcut by sliding each toggle to the right.
  • Tap on Passcode Settings and then click Set Guided Access Passcode to set a 4-digit passcode.

Enable Guided Access within the app

To activate Guided Access, open the Access App and press the home button three times. Doing this will pull up your Guided Access settings. To lock your iPad, tap Start at the top right of your screen.

Disable Guided Access within the app

To disable Guided Access, you’ll once again open the Access app and press the home button three times. Next, you’ll enter your 4-digit passcode and tap End at the top left of your screen.

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