Frequently Asked Questions

Access FAQs

Sabrina Treitz avatar Flo Ferere avatar Matt Sena avatar
13 articles in this collection
Written by Sabrina Treitz, Flo Ferere, and Matt Sena

How does Directory Sync with Active Directory work?

Importing your team from Active Directory.
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Written by Sabrina Treitz
Updated over a week ago

How do I change or reset my password?

Follow these steps to change or reset your Access password
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Written by Sabrina Treitz
Updated over a week ago

How secure is my data?

Welkio Access keeps your security a top priority.
Flo Ferere avatar
Written by Flo Ferere
Updated over a week ago

How long will Welkio Access store my data?

Access will securely store your data indefinitely
Flo Ferere avatar
Written by Flo Ferere
Updated over a week ago

Does Welkio Access have an API?

The API is currently in limited release.
Matt Sena avatar
Written by Matt Sena
Updated over a week ago

Is Welkio Access available in multiple languages?

Multi-language Support Coming Soon!
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Written by Sabrina Treitz
Updated over a week ago

What do I need to get properly set up with Welkio Access?

What do I need to get started with Welkio?
Flo Ferere avatar
Written by Flo Ferere
Updated over a week ago

What printer labels are supported by Welkio?

Print using Brother DK1202 badge labels
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Written by Sabrina Treitz
Updated over a week ago

How do I disconnect a sign-in iPad?

Remove a device from Welkio Access at anytime.
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Written by Sabrina Treitz
Updated over a week ago

How do I add a badge number to a visitor badge?

Assign badge numbers from your Welkio Access dashboard
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Written by Sabrina Treitz
Updated over a week ago

Does Welkio Access have a free trial?

Learn about our 14-day free trial.
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Written by Sabrina Treitz
Updated over a week ago

How do I view and manage my billing information?

Only the Account Owner can access the Billing information.
Matt Sena avatar
Written by Matt Sena
Updated over a week ago

Are there any discounts for schools and nonprofit organizations?

Discount for schools and non-profit organizations.
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Written by Matt Sena
Updated over a week ago