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Frequently Asked Questions
Frequently Asked Questions
Access FAQs
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13 articles in this collection
Written by
Flo Ferere,
Sabrina Treitz,
and
Michael Zhao
How does Directory Sync with Active Directory work?
Importing your team from Active Directory.
Written by
Sabrina Treitz
Updated over a week ago
How do I change or reset my password?
Follow these steps to change or reset your Access password
Written by
Sabrina Treitz
Updated over a week ago
How secure is my data?
Welkio Access keeps your security a top priority.
Written by
Flo Ferere
Updated over a week ago
How long will Welkio Access store my data?
Access will securely store your data indefinitely
Written by
Flo Ferere
Updated over a week ago
Does Welkio Access have an API?
The API is currently in limited release.
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Written by
Michael Zhao
Updated over a week ago
Is Welkio Access available in multiple languages?
Multi-language Support Coming Soon!
Written by
Sabrina Treitz
Updated over a week ago
What do I need to get properly set up with Welkio Access?
What do I need to get started with Welkio?
Written by
Flo Ferere
Updated over a week ago
What printer labels are supported by Welkio?
Print using Brother DK1202 badge labels
Written by
Sabrina Treitz
Updated over a week ago
How do I disconnect a sign-in iPad?
Remove a device from Welkio Access at anytime.
Written by
Sabrina Treitz
Updated over a week ago
How do I add a badge number to a visitor badge?
Assign badge numbers from your Welkio Access dashboard
Written by
Sabrina Treitz
Updated over a week ago
Does Welkio Access have a free trial?
Learn about our 14-day free trial.
Written by
Sabrina Treitz
Updated over a week ago
How do I view and manage my billing information?
Only the Account Owner can access the Billing information.
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Written by
Michael Zhao
Updated over a week ago
Are there any discounts for schools and nonprofit organizations?
Discount for schools and non-profit organizations.
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Written by
Michael Zhao
Updated over a week ago